The rollercoaster ride appears to be…continuing…for those of us in the world of logistics. Whether shipping by air, ground or ocean, rates are through the roof for our customers and in exchange for these sky-high prices, we’re experiencing rock-bottom levels of service.
There has always been an uncomfortable and tenuous relationship with underlying service providers because our companies may have been the ones to select them for the service, yet regardless of how long-tenured the friendships and relationships may be, they are unable to stave off days-long delays in recovering air freight, weeks-long delays in intermodal rail movements and rates that are triple or quadruple what they were just two short years ago between common ocean freight origin and destination pairings.
If you think this is a thankless position to be in – don’t. Your peers know, the experienced logistics and purchasing managers at your shippers know and the more sympathetic carrier representatives know as well. And all are grateful for your continued hard work and adaptation for now the fifteen months of hard work.
Here at the IACAC, we’re looking ahead excitedly at a number of things that are happening and want you to be aware of them.
Membership harmonization: We are bringing together our CRM, our website records, our email distribution list and accounting together in a more cohesive fashion. We all use a variety of best-in-breed tools in our offices and the goal is connectivity and communication among them. We’re no different.
Beginning with new memberships and renewals this year, we are moving to a membership that is one year from the date of sign-up or renewal. This was driven primarily by the fact that 97% of our memberships are paid by credit card and it was much easier to set them for annual automatic renewals.
We also have probably a dozen people and companies who thought they renewed back in January (myself included) only to discover that the membership type that was created did not charge credit cards, even though they were provided. Our treasurer Therese O’Sullivan is working hard to go through that list and if she’s reached out with an invoice or a request to process your card again, that is why.
Golf news: We have been given the green-light for up to 144 golfers – the usual contingent for our annual outing. It will be held on Tuesday, August 11th at Bridges of Poplar Creek with the same usual registration and start times (shotgun at 8:30). We have been given the green light to have sponsors on the holes. The past few years we’ve done food and alcohol on the course and those are – for the moment – in flux. Alcohol may be staff-constrained because as our sponsors well know, course employees must pour. Right now, it looks like one hole each on the front and back, two beverage carts and the turn at the clubhouse. Registration for golf will open later in May.
A personal congratulations as well to Adam Rod from the Department of Aviation. I have had the pleasure of working with Adam for a number of years now and he has been our liaison for issues with congestion and O’Hare-related issues. This past month, Adam’s position changed and his new title is Assistant Commissioner, Cargo Operations and Development. Rather than 20% of his time being spent on cargo, it will now be a full-time job with an office and support staff he must build.
Given the tremendous growth in air cargo that ORD saw during the pandemic even given the severe constriction of passenger flights but uptick in both phfreighters and freighters, an airport representative tasked with making O’Hare a better cargo experience for all stakeholders is welcome news. Congratulations, Adam.
